Shipping policy

Shipping Policy

At MegaShip Express, we value your shopping experience and want to ensure you are well-informed about our shipping process. Please review our shipping policy below:

Order Processing

All orders are processed within 2 to 4 business days, excluding weekends and holidays, after receiving your order confirmation email. You will receive another notification when your order has shipped.

Free Shipping

Enjoy free shipping on all products, no matter the size or quantity.

Import Duties and Taxes

Your order may be subject to import duties and taxes, which are your responsibility as the customer.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow 48 hours for tracking information to become available. If you haven't received your order within 10 days of the shipping confirmation, contact us at contact@megashipexpress.com with your name and order number.

Shipping to P.O. Boxes

Some carriers have limitations on shipping to P.O. Boxes. Please check carrier policies for more information.

Refunds, Returns, and Exchanges

We accept returns up to 30 days after delivery for unused and undamaged items. For damaged items, email contact@megashipexpress.com with your order number and a photo for assistance.

For any further questions, contact us at contact@megashipexpress.com. Thank you for choosing MegaShip Express!